Terms and Conditions

Terms and Conditions

The laboratory retains the right to refuse samples that may pose a risk or danger to laboratory personnel.

No human samples will be accepted.

Only fixed, non-human primate samples will be accepted.

We reserve the right to subcontract any work required to complete testing on submissions. Any work that is subcontracted will be indicated as such on the report.

The submitter is responsible for adherence to sample shipping regulations.

Submitted specimens including carcasses, tissues and agents isolated from specimens become the property of the NDSU-VDL.

No specimens, carcasses or body parts will be returned to the submitter.

Live animals are not accepted.

Additional Fees

A $10.00 accession fee will be applied to all cases except EIAs.

For cases involving insurance claims or litigation, contact the laboratory for instructions and fees.

Requests to correct animal and/or owner information after release of results, requiring us to amend/correct previously distributed reports will result in a $10 form correction fee

Legal cases are subject to an additional $250.00 base fee to cover the cost associated with chain of custody handling.

A $30.00 shipping and handling fee is charged for all samples sent to a referral laboratory.

A rush fee will be applied to all submissions requesting expedited test results.

A $100.00 emergency fee will be charged for after-hours whole animal submissions.

A necropsy/disposal fee will be added to all cases involving whole animals.

There is an additional $100.00 disposal surcharge on horses.

Client Portal

NDSU-VDL strives to maintain the confidentiality of your account by taking reasonable security precautions to prevent unauthorised access. You are responsible for the safe keeping of usernames and password and agree to notify NDSU-VDL if you believe that your account has been compromised.

In some cases you may have authorized other parties to view your case submissions. You are responsible for notifying the NDSU-VDL of any changes in permissions, such as when a previously authorized employee leaves your practice.

Some of the results accessed through this portal may be preliminary in nature and presented prior to final review. On rare occasions preliminary results may be canceled or changed. Preliminary results do not constitute official reports of diagnostic findings.